TL;DR
None of our products have warranties. Everything we sell here is handmade or designed and there are no guarantees on materials used or how a design is implemented. For example, if you buy a digital STL file, we cannot control how you use it once you obtain it and have no control over how materials may work or not work with the designs. There are far too many factors beyond our control making it impractical for us to be able to provide a warranty of any kind.
General Disclaimer:
All handmade goods and digital files sold by us are provided 'as is' without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
We do not guarantee that our handmade products will be free from manufacturing defects, and we will not be liable if any such defects arise. Our goods are intended for personal use only and we do not accept any responsibility for misuse or mishandling of these items.
Regarding our 3D printed items, STL model files, laser-engraved products, and any other digital products, we do not take responsibility for how these items are used, and we can't provide any guarantee in respect to the outcome of your projects/creations using our digital files.
Refunds
All items purchased from us have a no refund policy. This is because our items are either digital, handmade, or commissioned. Items that we craft to sell require raw materials, time, and resources to produce and those are things we cannot get back or absorb as a small business. We want to make this policy as clear as possible before anyone makes a purchase from us to avoid any unnecessary customer service issues for you.
Digital Files License:
When you purchase our digital files, you are granted a license for personal use only. These files or any derivative files are not to be resold, shared, transferred, or otherwise redistributed under any circumstances. You are not allowed to upload these files on any online platform or file sharing sites for others to download. Doing so will be considered a breach of this agreement and may result in legal action.
Material Selection:
The materials used to create our products are selected for their unique qualities. However, as we don't manufacture these materials, we cannot be held responsible for any issues that should arise due to the materials.
Shipping Disclaimer:
We are not responsible for any delays, damages, or losses that occur due to shipping. Once we hand over the items to the shipping company, the responsibility of the goods gets transferred to the shipping company. We encourage you to reach out to the shipping company directly for any grievances or queries regarding shipping. We do not offer free shipping but will make our best effort to find the best rates we can. We currently only ship to the continental US.